Newton Sloping Cycle Shelter

Our goal is to use the fastest carriers as our standard shipping method. However, if you need your order sooner, don't hesitate to reach out. We'll do our best to explore any faster delivery options for you.

Most of the products we offer are eligible for Fast Free Shipping! You can check the estimated delivery times above for each product. If you require your item sooner, please contact us. We'll do our utmost to assist you.

We ship our items through a variety of carriers. Once your item has been dispatched, we'll send you a tracking link whenever it's possible. That way, you can keep an eye on its journey right to your doorstep.

Want to track an existing order? Visit your personalised account page to see the latest updates for your order, along with details for your dedicated customer support.

We offer free delivery for orders over £45 (excluding VAT), provided your location is within mainland UK. If your order is under £45, there's a delivery fee of £4.95 plus VAT. Please be aware that for the Highlands, Islands, and Northern Ireland, shipping costs will be different. You can find all details about our delivery costs here.

If there's a problem with your order, or if you're not satisfied with the quality, we're here to help. Just remember to let us know within 14 days of receiving your order. Once you reach out to us, we'll guide you through what to do next, which usually involves sending us a photo of the issue. Based on this, we can either refund you or send you a replacement.

If you've had a change of heart and wish to return your order for a refund, we can usually accommodate this. However, please note that certain products are not returnable due to their custom nature or specific characteristics. Full details on what items are excluded can be found on our Delivery and Returns Information page.

To initiate a return, please let us know within 14 days of receiving your order. You'll need to repack the items in their original packaging and make sure they're well-sealed for transport. It's also important to ensure that the items are in their original state and haven't been altered in any way. We'll then give you an address to one of our warehouses where you can send your items, as well as any necessary labels or reference numbers to include on the box. More details on this can be found on our Delivery and Returns Information page.

If you need to arrange a return, please let us know within 14 days from the date you received your order.