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FIRSTMATS Blog

buying-guides
*5 minutes to read

What is Coir Matting?

In a world where we all want to be greener, coir matting is the ideal solution for environmentally friendly entrance matting and flooring. Coir is a...

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buying-guides
*5 minutes to read

Fire Resistant Matting for Communal Areas

Why standard doormats are banned, and how housing providers can solve the problem without upsetting residents Across the UK, housing officers and building managers are dealing with what many now...

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buying-guides
*4 minutes to read

How to Clean Door Mats

When was the last time your door mats were given a good clean? A week ago? A month ago? Or maybe longer? Door mats are our first line of defence...

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buying-guides
*4 minutes to read

Wheelchair Friendly Door Mats

In 2010, the Equality Act came into force, ensuring that all businesses make reasonable adjustments for wheelchair users and people with other disabilities to access their premises unimpeded. This includes...

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buying-guides
*4 minutes to read

The Best Door Mats for Winter

As we move away from the warmth of summer towards the approaching winter, you may have noticed some familiar changes. The days are getting shorter, there’s frost on the car...

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buying-guides
*4 minutes to read

What are Swarf Mats?

Swarf Mats are a type of industrial floor matting designed to capture debris from machining and production processes whilst providing a safe and comfortable working area for the user. Many...

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buying-guides
*6 minutes to read

Are anti-fatigue mats required by law?

Updated: 12th August 2026 More than 3.5 million people in the UK are shift workers, and many of them spend long periods on their feet. So if you are asking...

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Frequently Asked Questions

If you have any questions, we’re here to help

  • Each product comes with a specified lead time for delivery. We'll keep you informed if there are any delays in meeting this timeline.

    Typically, once you’ve finalised your order and approved the proof, it will take 4-5 business days to make and deliver your finished mat.

  • Got a problem with your order? If something's not right or you're not thrilled with the quality, just let us know within 14 days of getting it. Drop us a line, and we'll tell you what to do next—usually, it starts with you sending us a photo of the issue. Once we check that out, we'll sort you out with a refund or a new item, no fuss.

  • Need your item in a hurry? Just Contact us to explore the faster delivery options we might have for you!

  • Got a problem with your order? If something's not right or you're not thrilled with the quality, just let us know within 14 days of getting it. Drop us a line, and we'll tell you what to do next—usually, it starts with you sending us a photo of the issue. Once we check that out, we'll sort you out with a refund or a new item, no fuss.