Expert Customer Support

Our team is always ready to help

Fast Delivery

Rapid delivery across the UK

5-Star Rated

Based on thousands of reviews

30 Day Accounts Available

Pay in 30 days with no extra cost

Proven by Our Clients

Real feedback from companies we've supported with quality matting and dedicated service.

This is my second purchase of mats from First Mats. I have engineered wood floors throughout my house, and while they look good, they are not kind on the joints of my labrador retriever. The mats are the answer. They collect all the dirt, are easy to clean, and grip the floor brilliantly.

Steven Earlam
✓ Verified Customer

I first see First Mats online and being a Bolton Fan I needed a Mat for my Bar. Spoke with them and they were brilliant from start to finish, the design they done was excellent and the finished product was everything I wanted, wouldn't hesitate to use First Mats again, top service thanks First...

Sarah M.
✓ Verified Customer

Aqua-Step Low-Profile Swimming Pool Matting Blue. Great for my walk in shower tray. No more fear of slipping.

James T.
✓ Verified Customer

We purchased our first doormat for the kitchen and were so impressed we ordered a second mat for the utility room. The larger sizes mean we can keep our dog on the mat whilst we dry his paws. Very pleased with communication and quick delivery.

Rachel H.
✓ Verified Customer

Excellent quality mats delivered quickly. The customer service team were very helpful in advising on the best product for our warehouse floor. Highly recommended.

David K.
✓ Verified Customer

Why Choose First Mats?

We combine product expertise with practical commercial experience. As the UK's leading matting supplier, we focus on delivering reliable products backed by the best service and competitive pricing.

Trusted by the Best

With over 3,000 five-star reviews, we’re proud to be trusted by some of the UK’s best-known brands.

Fast & Reliable Delivery

Many of our most popular products are available with fast next working day delivery across the UK.

Custom Sizes

Custom sizes and configurations are available, allowing you to choose a mat that fits your space perfectly.

30 Day Accounts

30-day trade accounts available for B2B customers. Bulk pricing is offered on larger orders.

Expert Support

Get expert advice on product selection, compliance requirements, and suitability for your project.

Custom Logo Mats, For Businesses of All Sizes

Make a strong first impression with professionally made custom logo mats designed for commercial environments. Manufactured to the highest standards, our logo mats combine visual impact with long-lasting performance.

Trusted by Leading brands, Agencies and Organisations

Proven by Our Clients

Real feedback from companies we've supported with quality matting and dedicated service.

This is my second purchase of mats from First Mats. I have engineered wood floors throughout my house, and while they look good, they are not kind on the joints of my labrador retriever. The mats are the answer. They collect all the dirt, are easy to clean, and grip the floor brilliantly.

Steven Earlam
✓ Verified Customer

I first see First Mats online and being a Bolton Fan I needed a Mat for my Bar. Spoke with them and they were brilliant from start to finish, the design they done was excellent and the finished product was everything I wanted.

Sarah M.
✓ Verified Customer

Aqua-Step Low-Profile Swimming Pool Matting Blue. Great for my walk in shower tray. No more fear of slipping.

James T.
✓ Verified Customer

We purchased our first doormat for the kitchen and were so impressed we ordered a second mat for the utility room. The larger sizes mean we can keep our dog on the mat whilst we dry his paws.

Rachel H.
✓ Verified Customer

Excellent quality mats delivered quickly. The customer service team were very helpful in advising on the best product for our warehouse floor. Highly recommended.

David K.
✓ Verified Customer

Frequently Asked Questions

If you have any questions, we’re here to help

  • Each product comes with a specified lead time for delivery. We'll keep you informed if there are any delays in meeting this timeline.

    Typically, once you’ve finalised your order and approved the proof, it will take 4-5 business days to make and deliver your finished mat.

  • Need your item in a hurry? Just Contact us to explore the faster delivery options we might have for you!

  • Definitely! You can keep tabs on your order's status and see live tracking info once it's on its way, all through your account. Check your account here to stay in the loop.

  • Definitely! You can keep tabs on your order's status and see live tracking info once it's on its way, all through your account. Check your account here to stay in the loop.

  • We do our best to ship your items in one go, but occasionally, orders might come from different locations. If that happens, we'll send you separate tracking links for each part of your order.

  • Each product comes with a specified lead time for delivery. We'll keep you informed if there are any delays in meeting this timeline.

    For the most up-to-date tracking information and estimated delivery date, please check your account once your order has been placed and dispatched.

  • At the moment, we're able to deliver select items to Northern Ireland. If you're keen, the best approach is to Contact us, sharing the item(s) you're interested in and your postcode. We'll calculate the delivery costs for you and get back to you with the details.

  • Right after you place your order, the email confirmation you receive includes a link to download the VAT invoice. If you've misplaced this email, don't worry—you can download VAT invoices directly from your account.

  • Changed your mind? No problem. Check out the Returns Tab for all the details on how to send an item back.

  • Items that can't be returned include those customised to your specifications, such as:

    - Coir matting (all types and sizes)
    - Matting and rubber sheeting that has been cut or customised
    - Logo Mats
    - Items that are not in a resaleable condition, I.e. used, or no longer in their original packaging.

  • Yes, there are costs involved if you're returning an item because it's no longer needed, or if the wrong colour or size was chosen. You will be responsible for covering the return shipping costs to one of our warehouses. Additionally, a restocking fee of 20% will be deducted from the refund.

Expert Customer Support

Our team is always ready to help

Fast Delivery

Rapid delivery across the UK

5-Star Rated

Based on thousands of reviews

30 Day Accounts Available

Pay in 30 days with no extra cost