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Top FAQs

Can I track my order?
Definitely! You can keep tabs on your order's status and see live tracking info once it's on its way, all through your account. Check your account here to stay in the loop.
Will all of my items be delivered together?
We do our best to ship your items in one go, but occasionally, orders might come from different locations. If that happens, we'll send you separate tracking links for each part of your order.
When will my order be delivered?
Each product comes with a specified lead time for delivery. We'll keep you informed if there are any delays in meeting this timeline.

For the most up-to-date tracking information and estimated delivery date, please check your account once your order has been placed and dispatched.
Do you deliver to Northern Ireland?
At the moment, we're able to deliver select items to Northern Ireland. If you're keen, the best approach is to Contact us, sharing the item(s) you're interested in and your postcode. We'll calculate the delivery costs for you and get back to you with the details.
I need a VAT invoice for my order
Right after you place your order, the email confirmation you receive includes a link to download the VAT invoice. If you've misplaced this email, don't worry—you can download VAT invoices directly from your account.
How do I return an item?
Changed your mind? No problem. Check out our Returns Page for all the details on how to send an item back.