Case Study

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Rapid Response: How First Mats Delivered 524 Premium Logo Mats on Time

Problem

In the competitive world of marketing and retail, visual impact is everything. Source Marketing and Retail, a trade customer specialising in creating memorable brand experiences, faced a critical challenge. Their clients—prestigious brands such as Srixon, Cleveland Golf, and XXIO—required 524 high-quality Premium Indoor Logo Mats for upcoming promotional events. These mats were needed not only for practical use, but also to elevate brand presentation in high-stakes environments.

Each logo mat had to precisely match the distinct branding requirements of every client, reflecting their unique corporate identities. Any compromise in quality risked damaging brand perception during key promotional moments. With event dates approaching fast, the pressure to deliver flawless products on an aggressive timeline was intense. Andrea Griffiths, Marketing Director at Source Marketing and Retail, knew that missing deadlines or falling short on quality could cost trust and future business.
Solution

Understanding the urgency and high standards required, First Mats moved quickly to support Source Marketing and Retail. David Parker, our Senior Account Manager, recognised the complexity from the first inquiry and arranged a trial run with meticulously produced samples for each brand. These were delivered swiftly to Andrea and her team for approval, helping to build confidence and set clear expectations for the full order.

Once approved, Andrea authorised production of the complete batch. David coordinated closely with our production team to ensure each of the 524 mats was crafted to exact specifications. He managed the schedule rigorously, overseeing every detail from quality control to delivery logistics. Throughout production, David maintained open communication with Andrea, providing regular updates and resolving any questions quickly to keep everything on track.
Results

The 524 Logo Mats were delivered without a hitch, meeting the tight deadline and high quality expectations. Each mat arrived on time and aligned perfectly with the branding specifications, ensuring Source Marketing and Retail’s events looked professional, consistent, and visually impactful.

The success of this project reinforced a strong partnership between First Mats and Source Marketing and Retail, and demonstrated our ability to deliver exceptional custom products under demanding timelines. We’re proud to have supported their clients’ promotional successes and look forward to helping with future branding projects.

"First-class service from First Mats. Fully tailored approach from start to finish, ensuring the final products delivered were spot on!"

Andrea

Buckingham Palace entrance matting case study

Challenge: The mats needed to be large enough for the space, durable for daily use, and low profile so they could be rolled up without taking up much storage space.
Solution: We recommended the EntryPlus Large Entrance Mat, which provided the size required and a low profile that made it easy to roll up and store.
Result: The mats were perfect for the application and have been working well in the service areas.

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Countess Anne School chooses EntryPlus for its newly refurbished library

Challenge: The library backs onto a busy corridor, so the school needed a mat that would catch dirt at the entrance, suit the double fire door, and remain low profile and wheelchair friendly.
Solution: Rachel chose a red 90cm x 150cm EntryPlus Entrance Mat. It fits the double fire door entrance and its low-profile design helps reduce trip risk for pupils entering the library.
Result: The mat matches the decor and the new red carpet well, and it now takes the first hit from pupils' shoes and dirt before they reach the carpet.

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St John the Baptist Church reduces dirt with custom cut entrance matting

Challenge: Dirt and debris were being tracked from outside into the church during services.
Solution: Custom cut Plush Choice Entrance Matting was used to create a multi-mat barrier that helps remove debris, mud and water from visitors’ shoes.
Result: It has made a great improvement in reducing the amount of dirt brought into the church during services.

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North Norfolk Railway Switch House Matting Case Study

Challenge: In rainy conditions, the switch house floor became slippery and created a hazard when pulling the junction switches.
Solution: A custom-sized Plush Choice mat was chosen and cut to fit the run of the railway switches.
Result: The floor was safer and drier in wet conditions, and operators had better leverage when controlling and pulling the railway levers.

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Hudson Homeware - St Ives chooses AquaProtect

Challenge: During rainy days, visitors and tourists were bringing in water, leaving the shop's wooden floors slippery.
Solution: AquaProtect in oat was selected for the entrance, adding to the store's look while helping reduce dirt and water being walked inside.
Result: Huge improvement on the slip issues, with better protection for the floor and a safer entrance for visitors.

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British Heart Foundation improve warehouse comfort with anti-fatigue matting

Challenge: Workers were suffering from fatigue after long shifts spent itemising incoming donations.
Solution: Vinyl Top Anti-Fatigue Matting was provided to help reduce fatigue for the volunteers working in the sortation areas.
Result: Feedback was positive across the team, with a reported improvement in morale and the matting doing a good job in the sortation areas.

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Barfield Prep School reduces water build-up with entrance matting

Challenge: Water was continually building up and damaging the carpet in the corridors, while dirt was also being tracked onto tiled floors. Previous standard entrance mats wore out quickly and did not protect the interior floors effectively.
Solution: Julie chose Ultra-Absorbent School Entrance Mats from First Mats and installed them at the main entrances from the playgrounds and courtyards. The mats were selected for their ability to cope with high footfall and wet conditions.
Result: The impact was immediate, with dirt and mess on the floors massively reduced. The school environment became cleaner and safer, the deep blue mats matched the school branding well, and maintenance time was significantly reduced.

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Claro Enterprise keeps workshop debris out of office areas with Tacky Mats

Challenge: Wood shavings, dust and sawdust from the workshop floor were being tracked into office and admin areas, making carpets harder to keep clean even with regular vacuuming.
Solution: Large Disposable Tacky Dust Mats (80cm x 130cm) were positioned at key transition points, including outside office entrances and just beyond the main workshop area, to capture debris from footwear.
Result: The mats reduced the amount of wood and dust being carried into office areas, helping carpets stay cleaner, making maintenance easier and improving floor protection.

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Spire Healthcare chooses Plush Choice door mats for MRI room entrances

Challenge: The matting had to cope with frequent foot traffic, protect sensitive flooring and provide stable support for the weight of portable MRI machines.
Solution: Spire Healthcare selected Plush Choice door mats for patient areas, treatment zones and corridors. Their low profile design made them suitable for both everyday foot traffic and the movement of large medical equipment.
Result: The mats have held up well under high traffic and the movement of portable MRI scanners. Their low profile helps equipment roll easily, while offering support that helps minimise vibration and protect the flooring.

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How nLighten UK used tacky mats to help control dust in server rooms

Challenge: Despite air purification systems and protective clothing protocols, foot traffic was still bringing dust into the room, creating a build-up inside server racks and fans over time.
Solution: Tacky Dust Mats were placed at entry points to help capture fine particles before they could be tracked further into the server room.
Result: The mats helped improve dust control at entry points and supported the facility’s existing cleanliness standards. They also reduced the risk of fine particle build-up within server components.

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Rapid Response: How First Mats Delivered 524 Premium Logo Mats on Time

Problem

Solution

Results

More customer success stories

Buckingham Palace entrance matting case study

Countess Anne School chooses EntryPlus for its newly refurbished library

St John the Baptist Church reduces dirt with custom cut entrance matting

North Norfolk Railway Switch House Matting Case Study

Hudson Homeware - St Ives chooses AquaProtect

British Heart Foundation improve warehouse comfort with anti-fatigue matting

Barfield Prep School reduces water build-up with entrance matting

Claro Enterprise keeps workshop debris out of office areas with Tacky Mats

Spire Healthcare chooses Plush Choice door mats for MRI room entrances

How nLighten UK used tacky mats to help control dust in server rooms