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FIRSTMATS Blog
Wheelchair Friendly Door Mats
In 2010, the Equality Act came into force, ensuring that all businesses make reasonable adjustments for wheelchair users and people with other disabilities to access their premises unimpeded. This includes providing ramps...
The Best Door Mats for Winter
As we move away from the warmth of summer towards the approaching winter, you may have noticed some familiar changes. The days are getting shorter, there’s frost on the car windscreen,...
What are Swarf Mats?
Swarf Mats are a type of industrial floor matting designed to capture debris from machining and production processes whilst providing a safe and comfortable working area for the user. Many...
Are Anti-Fatigue Mats Required by Law?
There are many reasons to use anti-fatigue mats in your workplace. They reduce the fatigue effects from standing in one place for too long whilst...
Frequently Asked Questions
If you have any questions, we’re here to help
How long does delivery take?
Each product comes with a specified lead time for delivery. We'll keep you informed if there are any delays in meeting this timeline.
Typically, once you’ve finalised your order and approved the proof, it will take 4-5 business days to make and deliver your finished mat.
If my order is damaged, can I return or exchange it?
Got a problem with your order? If something's not right or you're not thrilled with the quality, just let us know within 14 days of getting it. Drop us a line, and we'll tell you what to do next—usually, it starts with you sending us a photo of the issue. Once we check that out, we'll sort you out with a refund or a new item, no fuss.
Can I get my mat delivered more quickly?
Need your item in a hurry? Just Contact us to explore the faster delivery options we might have for you!
If my custom mat is damaged, can I return or exchange it?
Got a problem with your order? If something's not right or you're not thrilled with the quality, just let us know within 14 days of getting it. Drop us a line, and we'll tell you what to do next—usually, it starts with you sending us a photo of the issue. Once we check that out, we'll sort you out with a refund or a new item, no fuss.